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Partners for Success

Healthcare Services Group (HCSG) collaborates with Nexion to support Nexion’s goal of becoming the leading provider of short-term and long-term care services in every community they serve. Together, this is achieved by delivering compassionate and responsible healthcare to residents while also cultivating a safe environment for both staff and the community. This partnership aligns with HCSG’s overarching purpose of fostering fulfillment within communities by ensuring that healthcare services are not only top-notch but also align with our vision and values.

Employee Recognition

Commitment to Our Employees

HCSG offers a comprehensive array of benefits to support our associates and their family’s health and well-being. Our goal is to promote welfare and health and enhance our associates’ and their families’ overall quality of life both professionally and personally.

Quarterly Bonus Program

Earn up to $250* per quarter when your building is recognized by Nexion as ‘Best in Class’! Every quarter, facilities can be recognized as ‘Best in Class’ by Nexion for meeting and exceeding housekeeping and dining services, quality standards, and high resident satisfaction. If your facility is recognized as ‘Best in Class’, each eligible employee could receive up to $250 per quarter. Download the flyer for complete details.

Congratulations to the facilities that were recognized as ‘Best in Class’ by Nexion! Because of your impressive work in exceeding housekeeping and dining services, maintaining quality standards, and continuing to provide high resident satisfaction, you are being recognized. See all of the winning facilities from the third quarter in 2023 and stay tuned for the fourth quarter winners who will be announced soon.

Want to see your facility on the list? Learn more about the program below and how your facility can work to achieve ‘Best in Class’ this quarter.

Dining Services

Delta Rehabilitation and Healthcare Center of Cleveland – $1,700
Great Oaks Rehabilitation and Healthcare Center – $1,625
Holly Springs Rehabilitation and Healthcare Center – $2,200
Natchez Rehabilitation and Healthcare Center – $1,200

Environmental Services

Eastland Cross Timbers Rehabilitation & Healthcare Center – $1,625
Kaplan Healthcare Center – $1,000
New Iberia Manor South – $2,125
Thibodaux Healthcare and Rehabilitation Center – $3,000

Quarterly Bonus Program

Earn up to $250* per quarter when your building is recognized by Nexion as ‘Best in Class’!

Every quarter, facilities can be recognized as ‘Best in Class’ by Nexion for meeting and exceeding housekeeping and dining services, quality standards, and high resident satisfaction. If your facility is recognized as ‘Best in Class’, each eligible employee could receive up to $250 per quarter.

Career Development

Manager-in-Training Program

HCSG takes the development and education of our associates very seriously. Our Manager-In-Training (MIT) program teaches prospective managers how to successfully manage partner accounts. Recognition awards are given to each participant at the completion of their training program.

Apprentice Program

The Leadership Empowerment Apprentice Program (LEAP) is the first healthcare
apprenticeship program registered with the Department of Labor. The 12-month program is uniquely designed to educate field-level employees on essential skills to prepare them for management opportunities within HCSG.

Training

We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a robust career with HCSG.

Health Benefits

Complimentary Telemedicine

As an HCSG employee, you will have access to Doctors 24 / 7 / 365! You, your spouse, and your children can access doctors as often as you need by Phone, Tablet, or Desktop Computer with $0 copays. Prescriptions can even be sent to a local pharmacy if necessary.

Prescription Discounts

The SmithRx drug savings program entitles you and your dependents to 80% discounts on most FDA-approved prescription medications. The program is 100% free to use — there are no deductibles, no maximums, and no pre-existing condition exclusions.

Professional Health Monitoring Program

The Professional Health Monitoring Program (PHMP) is a supplemental health
benefits package that helps to get you in control of every aspect of your
well-being. The program has an array of benefits from online coaching, to
24/7/365 access to medical professionals through their telemedicine program
and much more. The benefit can also increase an employee’s spendable income.
On average, employees enrolled in PHMP see an additional 2-5% increase in
spendable income in their paycheck.

Employee Assistance Program

The WorkLifeMatters Employee Assistance Program offers health, financial, and family services to help promote well-being and enhance the quality of life for employees and their families.

Employee Recognition

Employee Recognition Program

We strive to recognize employees who live out our Company Purpose and are committed to Going Beyond for our client, resident, and employee communities.

Recognition Days & Weeks

Annually, we celebrate Housekeeping and Dining Services Week, RD Day. These designated days and weeks highlight and celebrate the positive contributions made by these groups of employees to the industry and our company.

Anniversary Celebrations

The company-wide anniversary program focuses on honoring and celebrating the
dedicated service of our employees! The program recognizes anniversary milestones from 1 year, 3 years, 5 years & five-year increments thereafter. Anniversaries are displayed on the company intranet and are communicated with field managers.

Going Beyond Assistance Fund

A 501(c)(3) non-profit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance to HCSG employees and their family members.

Learn more at hcsg.com/gbaf.

Extra Perks

Discount Programs

Access to discounted tickets for concerts, amusement parks, sporting events, travel, rental cars, mobile phone plans, and more at no cost to employees.

Referral Program

HCSG’s Referral Program encourages employees to use their best judgment in identifying new team members who can serve our clients and resident communities alongside them. The program rewards both the current employee and the new referred employee with monetary compensation.

Nationwide Opportunities

Positions and transfers are available nationwide throughout the Nexion footprint — a great perk for military team members and their spouses.

AM Survey Group

Account Manager (AM) Survey Group serves as a valuable tool for gathering feedback, insights, and opinions from employees within our organization. The volunteer group receives 2-3 surveys each quarter on topics ranging from new employee engagement initiatives, to assessing employee satisfaction and preferred communication methods.

Community Engagement

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Recognize An Employee Going Beyond

Tell us of an HCSG employee who is going beyond to provide excellent service to the residents and client communities. We’d love to recognize them and encourage them to continue their great work!

Our Team

photo of reggie williams

Reggie Williams
Client Services Manager, Nexion

Dining Services

Kyle Thomas
Sr. Director of Operations

Bryan Geer
Director of Operations

Kattie Gregory
District Manager, Mississippi

Ryan Walker
Director of Operations

Ava Griffin
District Manager, Mississippi

Colby Mardis
District Manager, Louisiana

Tanya Edwards
Director of Operations

Cassandra Suarez
District Manager, Texas

Sabria Young
District Manager, Mississippi

Environmental Services

Chris Brown
Sr. Director of Operation

Angel Tillar
District Manager, Texas

Ryan Mitchell
Director of Operations

Jason Hill
District Manager, Louisiana

Tony Nichols
District Manager, Texas

Zack Perkins
District Manager, Mississippi