Training Newsletter
October Monthly Standard Enrollments
- Enrollments are assigned based on job title requirements and are due by 10/31. The BAG app is up to date.
- Click here to view the October 2026 Assignment Grid
- ⚠️ State-Specific and Client-Specific Course Enrollments are due at the end of the year. These enrollments are assigned based on facility state and MGMT-Code. Click here to view the enrollments.
🍂 The Fall/Winter Menu Rollout Presentation video with a downloadable PDF version has been enrolled and is due October 7.
CSG Professional Boundaries & Safety Training
The new CSG Professional Boundaries & Safety Training is now available in LearnUpon. This course reviews how to ensure safe interactions with students while defining professional limits to protect both students and our staff. This course is a must-see for you and your team!
Quick Tips
👉 Passwords reset feature for email account holders in LearnUpon has been updated. When a user updates their password via My Profile → Settings, they will receive an email containing a secure link to complete the reset. LearnUpon users without an HCSG-provided email (i.e. Assistant Managers or Managers in Training) should contact Training@hcsgcorp.com to request a password reset instead of using the reset password feature online.
👉 LearnUpon accounts for new hires are usually available 1–2 days after the employee’s profile appears on the HUB.
👉 The B.A.G. (Building at a Glance) App syncs daily from 6am – 7:15am (EST). Please refrain from pulling reports during this time period.
👉 REMEMBER: If more than one LearnUpon user is sharing the same computer, please log out of the previous user’s account and log in before starting your own training. LearnUpon accounts are linked to each employee’s personal EEID.
👉 If you have general inquiries about CDM, FSM, LTC-FSM or other credentials, and have to request exam retakes, please contact Credentials@hcsgcorp.com.