Healthcare Services Group, Inc.

To all EVS Managers:
Quality Control Inspection (QCI) documents and logs are now available for download from the HCSG – Environmental Services (EVS) Standard Operating Procedures Manual 2025 course on LearnUpon. This course can be self-enrolled via the Catalog.

July Monthly Standard Enrollments

Below are important updates regarding the HCSG training process and platform updates. The BAG App sync will be updated by 7/2.

State-Specific Enrollments

  • State-specific enrollments will be due by December 31, 2025.
  • Click here to view the State-Specific Assignments Grid.

LearnUpon UI Updates

Big changes are coming to LearnUpon’s user interface, creating a revamped and unrivaled experience that will help to deliver programs in a way that’s (even more!) engaging and learner-friendly. Click here to view information on the new features. 

Quick Tips

Learning path enrollees — Click the ‘learning path’ tab in your dashboard to see the full list of courses that will be assigned to you. Each course is assigned one at a time as you progress through the pathway.
LearnUpon accounts for new hires are usually available 1–2 days after the employee’s profile appears on the HUB.
The B.A.G. (Building at a Glance) App syncs daily from 6am – 7:15am EST . Please refrain from pulling reports during this time period.
REMEMBER: If more than one LearnUpon user is sharing the same computer, please log out of the previous user’s account and log in before starting your own training. LearnUpon accounts are linked to each employee’s personal EEID.
If you have general inquiries about CDM, other credentials, or need to request exam retakes please contact Credentials@hcsgcorp.com.
If you’d like to read an audio transcript of a course, look in the upper-right corner of a module and click the ‘Transcript’ dropdown.