Healthcare Services Group > Programs > Personal Select 
Increased Patient Interaction =
Increased Patient Satisfaction

Personal Select Service

Specifically developed for the Hospital market, our Personal Select Service is a hybrid of traditional tray service and a fully-flexible room service program. Focusing on total patient satisfaction, this Personal Select Service optimizes your patients’ menu selection and is supported by a heightened level of personalized interaction and service.

 
Personal Select HOST/Hostess
Our Personal Select Hosts and Hostesses are highly trained to focus on providing personalized service to specific patients. This individual attention results in greater accountability through improved tray accuracy and presentation, enhanced staff interaction promoting a team environment and repeated patient engagement to ensure complete satisfaction. 
Dining Enhancements

Patients are verbally offered choices of main, alternate and “always available” menu items at each meal (as appropriate by diet).

Our always offered menu choices include deli sandwiches, salads, hamburgers, grilled chicken sandwich, yogurt parfaits, fruit platters, soup, etc.

Upgraded Tray Presentation is provided to all of your patients (upscale trays, liners, silverware).
Personal Select

Client Testimonials
SCOTT D. BURLESON

SCOTT D. BURLESON

HCSG has presented a professional team that is able to move right in and take over a building with cost savings, no complaining and leadership.

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